Many consumers love to shop at Target. The retailer sells great items, including a wide variety of Target-owned brands.
And with Target Circle and other shopping hacks, shoppers can save tons of money at the retailer.
However, while Target has an almost cult following and many loyal shoppers, it's easy to overlook the retailer's negative qualities. Here are some of the things many shoppers hate about Target.
Get a protection plan on all your appliances
Did you know if your air conditioner stops working, your homeowner’s insurance won’t cover it? Same with plumbing, electrical issues, appliances, and more.
Whether or not you’re a new homeowner, a home warranty from Choice Home Warranty could pick up the slack where insurance falls short and protect you against surprise expenses. If a covered system in your home breaks, you can call their hotline 24/7 to get it repaired.
For a limited time, you can get your first month free with a Single Payment home warranty plan.
Some basic items are locked up
Target is one of several retailers that have resorted to locking up basic necessities — such as underwear and toiletries — in an effort to deter shoplifting.
However, these security measures can create an inconvenient shopping experience for law-abiding consumers.
One Reddit user stated they had to call an employee to open three separate cases within a 30-minute time period. The items locked were toothpaste, body wash, and laundry detergent.
Someone else posted on Reddit that they weren't going inside Target to "hunt down nonexistent employees" to unlock items.
Stores are often messy
Several customers have complained about Target stores being messy. One Reddit user posted in the subreddit r/Target that "a totally messy store is more the norm than the exception."
However, it's generally shoppers who create the chaos when they dig through items and then leave the mess for employees to handle. One Target employee commented that although they pick up as much as possible, the messes return a few hours later.
Stock can be 'hit and miss'
If you are heading to Target for something specific, there are no guarantees you will find it. Items are sometimes out of stock, leaving some shelves almost completely empty.
A Reddit user posted that their Target run was a waste of time, partially due to eight items on their shopping list being out of stock. Another commented that it was surprising when they found everything they needed at Target.
Clothing can be lackluster and of low quality
Target offers several clothing brands, but customers complain that some brands offer better quality than others.
To avoid accidentally purchasing low-quality clothing, Target customers can check out online reviews and inspect clothing items in person before buying them.
Thankfully, Target's return policy allows for up to 90 days to return most items, with an extra 30 days for those who pay with a Target Circle Card or are Target Circle 360 members. And for Target-owned brands or registry items, you have up to one year to "change your mind."
Shopping pro tip: This month's best deals
January is here, bringing fresh starts, clean slates, and a renewed focus on routines. As the new year kicks off, so do savings, making it the perfect time to reset your space and budget with smart seasonal buys. Look for deals on:
- Fitness gear, wellness products, and activewear
- Home organization essentials
- Cold-weather basics, like coats, boots, and cozy layers
- For grocery savings, look for seasonal produce, including citrus fruits, leafy greens, and root vegetables
With post-holiday markdowns and a shift toward fresh priorities, January is a great time to shop smart, stock up, and set the tone for a well-prepped year ahead.
Produce can be awful
Consumer Reports once noted that customers give Target and Walmart the "lowest marks" for produce quality.
It can be even tougher to get top-quality produce at Target if you are a pickup customer. That's because while customers are likely to dig through to find the freshest produce, employees might not do so.
Many shoppers choose to purchase their produce from local farmers markets or grocery store chains instead.
Prices are higher than at Walmart
Target is sometimes thought off as a higher-scale Walmart, yet the two retailers offer many of the same products. However, Target often charges more than Walmart for the same item.
A former Target team leader posted to Quora that employees spend a lot of time keeping things "brand" — meaning they go out of their way to maintain the higher-end shopping experience.
So, perhaps Target charges more for a "special" experience. If you're only concerned with getting the best deal, check Walmart's prices first.
Self-checkout is often closed
Self-checkout is the preferred option for some customers. It's often more convenient and faster.
However, several retailers across the U.S. have made changes to self-checkout in an effort to reduce theft. For example, Dollar General has completely closed many of its self-checkouts.
Target's approach has been to limit the amount of items customers can use at these self-service registers. And occasionally, Target closes self-checkout too.
One Target shopper took to 2Peas Refugees to express their annoyance with the retailer. "Does Target not want customers anymore?" they asked, citing a months-long self-checkout closure as one of the retailer's problems.
Their remodels don't make sense
Several Target shoppers have also voiced complaints on 2Peas Refugees about the stores' remodels.
Earlier this year, one user stated that Target "has gotten bad enough that I am starting to believe the conspiracy theory that Target is trying to force ppl into curbside and delivery."
Another poster commented that a handwritten sign near the entrance telling customers to "Come Inside for Curbside Pickup" told them a lot about Target's customer service.
Get a protection plan on all your appliances
Did you know if your air conditioner stops working, your homeowner’s insurance won’t cover it? Same with plumbing, electrical issues, appliances, and more.
Whether or not you’re a new homeowner, a home warranty from Choice Home Warranty could pick up the slack where insurance falls short and protect you against surprise expenses. If a covered system in your home breaks, you can call their hotline 24/7 to get it repaired.
For a limited time, you can get your first month free with a Single Payment home warranty plan.
Quick tips: How to save on your grocery bill
Grocery shopping doesn't have to break the bank when you use the right strategies. Here are three quick tips for reducing food expenses:
- Buy store brands instead of name brands whenever possible.
- Always make sure to compare unit prices, not just sticker prices.
- Join your store's loyalty program so you don’t miss out on member discounts.
Even though something like choosing coupons in your grocery store app can feel like an annoying task, the savings can really add up.
Bottom line
Despite Target's flaws, shopping at the retailer can still be a smart way to save money — on some items, at least. While you might want to skip the produce and poor-quality clothing, there are plenty of Target product offerings that are great deals.
Knowing what to expect before you get to the store can help you prepare for a less stressful shopping experience. For example, if you don't want to wait for Target team members to unlock items, consider opting for curbside pickup instead.
Earn Easy Cash Rewards at Amazon.com
Benefits Card Details on Chase’s secure website Intro Offer
Get a $150 Amazon Gift Card instantly upon approval exclusively for Prime members
Annual Fee $0 Why we like it
If you're a loyal Amazon Prime member and you love getting cash back rewards on your purchases, the Prime Visa is a fantastic option. You can earn big rewards with this card, and it comes with some other valuable perks as well.
With the Prime Visa card, you get a $150 Amazon Gift Card instantly upon approval exclusively for Prime members. Plus, cardmembers earn a whopping
unlimited 5% back at Amazon.com, Amazon Fresh, Whole Foods Market, and on Chase Travel purchases with an eligible Prime membership, unlimited 2% back at gas stations, restaurants, and on local transit and commuting (including rideshare), and unlimited 1% on all other purchases
.
The Prime Visa also comes with some great travel protections that you rarely see with a no-annual-fee card. It offers lost luggage reimbursement, baggage delay insurance, travel accident insurance, and travel and emergency assistance.
FinanceBuzz writers and editors score cards based on a number of objective features as well as our expert editorial assessment.
Our partners do not influence how we rate products.
Subscribe Today
Learn how to make an extra $200
Get vetted side hustles and proven ways to earn extra cash sent to your inbox.