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Best Brick and Mortar Banks [2024]: Can They Compete with Online Banks?

These six brick-and-mortar banks have features that still compete with online banks, including high savings rates, low account fees, and excellent customer service.

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Updated Nov. 15, 2024
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Online banks have become increasingly popular over the past decade as people appreciate perks like higher interest rates and lower fees. However, if you appreciate the ability to visit a local branch in person, then you may still want to work with a brick-and-mortar bank.

You may be surprised to learn that some of the top brick-and-mortar banks can still compete with online banks in several ways, including some with high savings rates and low fees.

There aren’t as many large brick-and-mortar banks to choose from as there are, say, online banks and credit unions, but you still have plenty of options. We’ll walk you through our six recommendations to help you find the right bank for you.

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The six best brick-and-mortar banks

Best brick-and-mortar banks comparison

Bank Best for # of branch locations Maximum APY Monthly maintenance fees
Chase Nationwide banking 4,700+ 0.01% (as of 06/27/24) on savings Starting at $4.95 for checking and $25 for savings, waived if you meet the criteria2
U.S. Bank3 Midwest and Western states 2,000+ 0.01% (as of 07/01/24) on savings4 Starting at $4.95 for checking and $5 for savings, waived if you meet the criteria5
Citi Large ATM network 650+ 4.00% (as of 11/14/24) on savings6 Starting at $5 for checking and $4.50 for savings, waived if you meet the criteria7
Capital One Fee-free banking 450+ 4.00% (as of 10/28/24) on savings

0.10% (as of 10/28/24) on checking

None
PNC Bank Savings APY 2,200+ 4.15% (as of 11/14/24) on savings (relationship rate) Starting at $7 for checking and $5 for savings, waived if you meet the criteria
TD Bank Customer service 1,100+ Up to 4.00% (as of 07/01/24) on Signature Savings Starting at $4.95 for checking and $5 for savings, waived if you meet the criteria

Chase

Best for nationwide banking

Bank details:
  • # of branches: 4,700+
  • Maximum APY: 0.01% (as of 06/27/24) on savings
  • Account fees: Starting at $4.95 for checking and $25 for savings, waived if you meet the criteria

Chase is the largest bank in the country in terms of deposits, and it also happens to have more branches than nearly any other bank. With thousands of branches nationwide, you can probably find one near you (unless you live in Alaska or Hawaii).

Unlike the second and third largest banks in the U.S., Bank of America and Wells Fargo, Chase doesn’t have minimum deposits on its checking and savings accounts. Even though minimum deposits aren’t particularly high, they do still create an added roadblock to opening an account. Its checking and savings accounts do have monthly fees — starting at $4.95 and $25, respectively — but they can be waived when you meet certain balance requirements.

It’s worth noting that Chase’s savings rates are quite low, so this wouldn’t be the ideal bank to keep any significant savings.

Although Chase does charge overdraft fees, its Overdraft Assist program can help you avoid the $34 charge if your account is overdrawn by $50 or less and if you bring your account balance to overdrawn by $50 or less by the end of the next business day.8

Pros
  • Has the most branches of any bank in the U.S.
  • Has physical branches in 48 states (no branches in Alaska and Hawaii)
  • Offers frequent sign-up bonuses and new customer offers
  • No minimum deposits
Cons
  • Charges account maintenance fees unless you meet specific criteria
  • Has low interest rates on savings accounts and CDs
  • High overdraft fee ($34 per overdraft, up to 3 times a day)

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U.S. Bank

Best for Midwest and Western states

Bank details:
  • # of branches: 2,000+
  • Maximum APY: 0.01% (as of 07/01/24) on savings
  • Account fees: Starting at $4.95 for checking and $5 for savings, waived if you meet the criteria

U.S. Bank has 2,000 branches in the U.S., spread across 27 states in the Midwest and West. U.S. Bank stands out from many other big banks by offering generous savings rates. With its Bank Smartly Savings Account, you can earn 0.01% (as of 07/01/24) APY if you also have a Bank Smartly Checking or Safe Debit account with at least $25,000 in combined deposits. That’s a pretty high threshold for the maximum APY, so it's definitely worth considering if you’ll be keeping that much in your account. Otherwise, it may not be worth it. The bank also has decent CD and money market rates (though only for specific terms for the CDs).

U.S. Bank has both minimum deposits and fees on its checking and savings accounts. However, the minimums are only $25, and the fees can be waived on both accounts.

U.S. Bank has some overdraft protection. If you’re overdrawing $50 or less, your overdraft fee will be waived if you’ve linked an eligible account. For larger overdrafts, you can have your fee waived if you make a qualifying deposit before 11 p.m. on the day you’re charged the fee.

Pros
  • Many account options include checking, savings, CDs, and more
  • Account fees are waived if you meet specific criteria
  • Money market accounts have no monthly maintenance fees
  • Pays interest on its Bank Smartly checking account
Cons
  • Charges account maintenance fees unless you meet specific criteria
  • Only available in 27 states
  • Charges a $36 overdraft fee

U.S. Bank is FDIC-insured.

Visit U.S. Bank Smartly®️ Checking | Read our U.S. Bank Smartly Checking review

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Citi

Best for a large ATM network

Bank details:
  • # of branches: 650+
  • Maximum APY: 4.00% (as of 11/14/24) on savings
  • Account fees: Starting at $5 for checking and $4.50 for savings, waived if you meet the criteria

Citi offers a wide range of products and an extensive network of ATMs nationwide. It has fewer physical branches than other banks, with only around 600 in the U.S.

Unlike many brick-and-mortar banks, the Citi® Accelerate Savings account offers a 4.00% (as of 11/14/24) annual percentage yield (APY) and decent rates on its CDs. The monthly savings fee of $4.50 is waived if you maintain a monthly balance of at least $500. It has two checking accounts: Access Checking, which does not support check writing, and Regular Checking, which does.

Both accounts have no overdraft or returned item fees (though it will likely decline transactions once you’ve zeroed out your balance). And although Citi charges account maintenance fees, they can be waived if you keep a minimum balance.

Pros
  • Offers 4.00% (as of 11/14/24) APY on Citi Accelerate Savings accounts
  • 65,000+ ATMs across the U.S.
  • No checking or savings account minimums
  • No overdraft fees
Cons
  • Charges account maintenance fees unless you meet specific criteria
  • Its highest savings interest rates are only available in some states
  • Limited physical branches

Citi is FDIC-insured.

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Capital One

Best for fee-free banking

Bank details:
  • # of branches: 450+
  • Maximum APY: 4.00% (as of 10/28/24) on savings, 0.10% (as of 10/28/24) on checking
  • Account fees: None

Capital One stands out from the other banks on this list because, though it still has physical locations in some areas, it’s primarily an online bank (and even tops our list of the best online banks). This is important because it means the bank has all of the same perks you’d expect of any other online bank, including no minimum deposits, no account fees (including maintenance and overdraft fees), and high savings APYs.

Capital One offers 4.00% (as of 10/28/24) APY on its savings account, 0.10% (as of 10/28/24) on its checking account, and 3.50%-4.50% (as of 10/28/24) on its CDs. It’s the only brick-and-mortar bank I found that offers interest on the money in your checking account.

If physical branches are important to you, Capital One may not be the right choice. Its physical branches are primarily in New York and New Jersey. However, it does have a network of more than 70,000 fee-free ATMs.

Pros
  • No account fees
  • High savings APY
  • Offers interest on checking accounts
  • No minimum deposit
Cons
  • Limited branches
  • Cash deposits are not accepted at some partner ATMs

Capital One is FDIC-insured.

Visit Capital One | Read our Capital One review

PNC Bank

Best for savings APY

Bank details:
  • # of branches: 2,200+
  • Maximum APY: 4.15% (as of 11/14/24) on savings
  • Account fees: Starting at $7 for checking and $5 for savings, waived if you meet the criteria

PNC Bank is only available in 29 states in the U.S., but its account offerings and sign-up bonuses can make it a solid choice for people who live near a branch. PNC offers multiple account options, including business, student, and military banking, and its checking account is provided through Virtual Wallet.

This high-yield savings account, which pays 4.15% (as of 11/14/24) APY and has no minimum deposits or account fees, is only available in certain markets and at certain PNC locations. Unfortunately, the rates on its other savings are quite low — you likely wouldn’t want to keep your savings in one of those accounts.

PNC’s Virtual Wallet, which is where its checking accounts are, comes in three different tiers with different perks and fees, starting at $7 per month (though it can be waived). I also appreciate that PNC offers its Foundation Checking account, which has a lower monthly fee and is accessible for people who may not qualify for a traditional checking account. If you’ve been denied checking accounts elsewhere, this one could be a good option.

Pros
  • High APY on its high-yield savings account
  • Receive a sign-up bonus for using the Virtual Wallet
  • Offers a checking account for those who don’t qualify for a traditional one
Cons
  • Charges account maintenance fees unless you meet specific criteria
  • Limited access to the highest APY on a high-yield savings account
  • Only available in 29 states in the U.S.

PNC Bank is FDIC-insured.

Visit PNC Bank

TD Bank

Best for customer service

Bank details:
  • # of branches: 1,100+
  • Maximum APY: Up to 4.00% (as of 07/01/24) on savings
  • Account fees: Starting at $4.95 for checking and $5 for savings, waived if you meet the criteria

TD Bank is available to people on the East Coast and has standard checking and savings accounts, CDs, credit and debit cards, loans, and individual retirement accounts. If you live or work near a local branch, you can find robust banking features and slightly higher interest rates than some competitor brick-and-mortar banks.

One characteristic I really like about TD Bank is its focus on customer service. It’s the only bank I looked at with 24/7 customer service. You can also call from its app to reduce wait times, chat with its virtual assistant, or even send a DM with Facebook Messenger.

TD Bank advertises a high maximum APY, but most people won’t be eligible. You'll need a balance of at least $100,000 to earn the maximum 4.00% (as of 07/01/24) APY. However, it does have impressive APYs on some of its CD terms.

Pros
  • 24/7 customer support
  • No minimum deposits
  • High maximum APY on savings and CDs
Cons
  • Charges account maintenance fees unless you meet specific criteria
  • Savings balance over $100,000 required for maximum APY
  • Only available on the East Coast

TD Bank is FDIC-insured.

Visit TD Bank

How to choose the best brick-and-mortar banks

Finding the right bank for you can take time, but it’s worth it in the long run. If you’re looking for a new brick-and-mortar bank, consider the following before you open an account.

  • Find the right account: Many banks offer similar features, but each puts its own spin on it. Some banks offer higher interest rates, while others may offer cash back or other perks for signing up for an account. Some account features that used to be standard, like writing checks, may no longer be supported at all banks, so make a list of the features you need and search for a bank that offers them.
  • Look for low or no fees: Look for banks that either don’t charge monthly maintenance fees or will easily waive them for maintaining a small balance or setting up a direct deposit. Pay attention to other fees the bank may charge, like overdraft, ATM, or stop payment fees, since these can be higher than at online banks.
  • Convenience: If you use a brick-and-mortar bank, it should be conveniently located by your home, office, or other places where you spend a lot of time. While mobile banking has made handling your finances more convenient, you’ll still want to pick a bank with multiple branches and a strong network of ATMs.
  • Find the best interest rate: Finding a brick-and-mortar bank that competes with the rates at the best online banks may take more work, but you can do it. Pay attention to the different amounts offered on various checking and savings accounts and what you need to do to earn the highest rates (like maintaining a certain savings balance or having multiple accounts with the bank).
  • Look for sign-up bonuses: Banks often offer a sign-up bonus to entice you to open a new account with them or maintain a certain balance. Look out for high account fees that might negate the sign-up bonus or create multiple hoops you must jump through to get the fee waived.

FAQs

What bank has the most brick-and-mortar locations?

Chase Bank had the most brick-and-mortar locations as of 2022, with more than 4,700 branches in the contiguous U.S. Chase Bank has branches in every state except Alaska.

Wells Fargo and Bank of America, which didn’t make our list, also had among the most branches of any bank. As for banks on our list, U.S. Bank and PNC have the next highest number, at just over 2,000 each.

What are the downfalls of a brick-and-mortar bank?

Brick-and-mortar banks generally have higher overhead costs and may charge more fees or pay less interest than their online competitors. As you look for a good brick-and-mortar bank, consider their account features, the costs and minimum balance requirements, and the interest rates they offer on checking, savings, or certificate of deposit accounts.

What are the best brick-and-mortar bank rates?

Bank rates are based on multiple factors, including where you live, your balance, and your chosen account. Even if your bank offers a competitive interest rate, it does not mean you’ll qualify for it. Some accounts may require a higher balance or linked checking account to qualify for the maximum rate. Keep an eye on the rates your bank offers, and if they start to dip too low, look around for another option with higher rates and fewer fees.

Are brick-and-mortar banks worth it?

If you want a bank you can visit for customer service issues, cash deposits, or a safety deposit box, brick-and-mortar banks can meet your needs. You’ll need to watch to ensure you’re earning the best interest rate possible and that account fees are reasonable or waived based on your account criteria.

Banks that didn’t make our list

When I was putting together this list, there were two notable banks I chose to leave off. Bank of America and Wells Fargo, the second and third largest banks in the country, are among the most popular brick-and-mortar banks. But other than being easily accessible, I felt they were both lacking other benefits. Both banks have minimum deposits on their accounts, monthly account fees, and low savings APYs. I wouldn’t recommend them to anyone over the six banks I did include on this list.

Bottom line

While online banks may earn better interest rates or have fewer fees, some brick-and-mortar banks can still be beneficial. Before you select a bank, whether brick and mortar or online, read the fine print, understand any account fees or minimum balance requirements, and search for a bank that fits your lifestyle.

If you want to see how some of these banks stack up to popular online banks, see our comprehensive list of the best overall banks.

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Author Details

Kate Daugherty

Kate Daugherty is a professional writer with a passion for providing others the head start they deserve on their financial journeys. Largely self-taught, Kate relied on books, blogs, and trial-and-error to learn how to budget and save for the future, all while working to pay back about $15,000 in student loans.

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Erin Gobler

Erin Gobler is a personal finance expert and journalist based in Madison, Wisconsin. She holds a certificate in financial planning and has a decade of experience writing online. Erin has covered topics such as credit cards, mortgages, investing, personal loans, and insurance, with work published in major publications like Newsweek, CNN, Forbes, and more.