Community Tax Review [2025]: Solutions for Tax Debt + Issues

What is Community Tax?

Community Tax, LLC is a full-service tax company founded in 2010 by attorneys Jacob Dayan, Esq. and Adam Dayan, Esq., and Nick Charveron, an enrolled agent with the IRS. Their mission was to provide trusted advice to clients with all tax-related issues using data-driven solutions. 

It provides services to both individuals and small businesses, with its offerings falling into the categories of tax resolution, tax preparation, and tax assurance. It can also offer guidance with tax hardship eligibility.

Community Tax has worked with over 110,000 clients across all 50 states since its founding. Its team of attorneys, CPAs, and enrolled agents have helped taxpayers resolve more than $800 million in tax liabilities, according to its website.

How does Community Tax work?

Community Tax offers four primary tax services for clients: Tax resolution, tax preparation, tax assurance, and accounting.

1. Tax resolution

For those who need tax relief and are hoping to figure out how to pay off debt, the provider's tax resolution services will likely be the most valuable feature it offers. Tax resolution services include:

• Offer in compromise: This involves settling tax debt for less than the full amount you owe. It could be an option if you can prove financial hardship.
• Installment agreements: These agreements allow you to pay your federal or state tax debt over time based on a payment plan you make with the IRS or state taxing authority.
• Stair-step agreements: This plan allows you to focus your repayment efforts on other large financial obligations, such as car loans, while making only minimum payments to the IRS. Once the other debt has been paid, all the money going toward it is shifted to repaying back taxes.
• Currently non-collectible status: This removes your unpaid tax balance from the IRS active collections program, at least temporarily. It could be an option for those facing financial hardship.
• Penalty abatement: This involves negotiating to remove added penalties for unpaid tax debt. You might be eligible for it if you didn't pay taxes for reasons beyond your control.

Community Tax provides a free consultation and claims there are no hidden fees. You'll pay a fixed cost based on the specifics of your situation. When you are drowning in debt, getting help dealing with unpaid taxes could help you better cope with financial stress. It could be worth exploring your options with Community Tax.

2. Tax preparation

Community Tax's team of trained CPAs, attorneys, and enrolled agents can help you with tax filing and provide guidance on your return. They combine income tax preparation with other services, including resolving past problems such as back taxes or liabilities, audits, and mistakes on previously filed returns.

Although Community Tax can support more complex tax scenarios, we recommend checking out online tax platforms for do-it-yourself filing first. The best tax software offers intuitive interfaces and often much lower prices for filing than companies like Community Tax, which only offer full-service tax preparation. Tax Slayer is especially cost-effective for complicated situations and includes expert support at higher service tiers.

3. Tax assurance (CTAX+)

Tax assurance with Community Tax is a monthly service that helps you to avoid issues with the IRS, like a "personal tax watch dog." It costs $39 per month and includes:

• Direct access to tax practitioners to ask questions about your tax obligations
• Dedicated cash manager
• Free annual personal tax return filing
• Support with resolving and preventing tax identity theft
• IRS compliance updates and notice monitoring (which includes receiving correspondence on your behalf)
• A 20% discount on any tax resolution services you need
  
• Tax planning and personalized preventative strategies 

4. Tax hardship qualification

Community Tax also offers support with determining if you're eligible for the IRS hardship program. This isn't a dedicated service so much as a question you can ask during a free consultation with the company, and you can also read up on rules about this program on the Community Tax website.

Community Tax pros and cons

Pros

• Free consultations and customized solutions: The initial consultation is free, and every client gets a personalized plan created for them, so you will know upfront what Community Tax can offer.
• Full-service: Community Tax's different services integrate well together. For example, those with back tax debt could get help dealing with their past issues while accessing tax assurance to ensure they avoid tax problems in the future.
• Discounts for clients who use multiple services: For example, Community Tax provides a 20% discount on tax resolution services for clients who use tax assurance.

Cons

• Limited mobile support: Although Community Tax has an Apple and Android app, it's not ranked very highly. Reviewers describe challenges with document uploading, accessing documents, and slow service.
• Limited online information on fees and service: To get detailed information about how the company could help with your tax debt or find out how much tax preparation services cost, you need to speak with Community Tax customer service. Having more information online would be helpful.

What Community Tax customers are saying

Community Tax is accredited by the Better Business Bureau and has an A+ rating. Out of 138 customer reviews, it has a consumer rating of 3.94 out of 5 stars. Not all tax preparation companies are BBB accredited, which doesn't mean they're not legitimate. However, it does make it harder to demonstrate how Community Tax compares on this platform. Community Tax is rated 4.1 out of 5 stars on Trustpilot, which is impressive for this site. Two of the biggest tax preparation companies, TurboTax and H&R Block, receive average Trustpilot ratings below 1.5 stars.

Ask This Company to Pay Off Your Tax Debt

Easy Tax Relief Benefits

• Eliminate your tax debt
• Potentially reduce the amount you owe
• Stop wage garnishments and bank levies
• Communicates with the IRS on your behalf

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