TaxSlayer Review [2021]: How it Works, How Much it Costs, and Who it’s Right for

Looking to file online without spending hundreds of dollars? Check out this company.
Last updated Jan 12, 2021 | By Larissa Runkle
Woman filing her taxes

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TaxSlayer is by no means a new company (in fact it’s been around for more than 50 years), but it packs a big punch with its convenient and affordable online tax filing programs.

With a free plan, and other tiered plans starting at just $17, this company is changing the game when it comes to how much you have to pay for access to quality DIY tax software. As with many other available online tax programs, TaxSlayer offers an easy-to-use interface and some nifty extras, including online and phone support with tax professionals as well as prompts that might help you take advantage of potential tax credits and deductions.

Interested in learning more and making this the year you become a TaxSlayer? Keep reading.

In this TaxSlayer review:

TaxSlayer: The basics

TaxSlayer is a family-owned business based out of Augusta, Georgia. The company began in 1965 as an income tax preparation business under the name Rhodes-Murphy & Co. Since then, it’s grown to a team of nearly 200 full-time employees, plus an additional 300 employees during tax season.

Much like its humble origins, the company continues to offer income tax preparation services — only now, the service comes as a cloud-based software that includes all the forms and resources you need to file your federal and state taxes online. The company offers a wide array of tax filing tiers, starting with its basic plan all the way to specialized plans for those with specific filing needs (like freelancers and other self-employed workers).

In addition to providing all the forms and information you need for e-filing, it also provides extra features for filers like live chat or phone calls with tax professionals. In 2020, the company helped users file more than 10 million state and federal tax returns.

Besides the sheer volume of users on its site, the most notable thing about TaxSlayer is probably its competitive pricing. In addition to offering a basic free plan, this tax preparation software also offers three other tiers of affordable plans (which seem especially inexpensive when compared to competitors like TurboTax). Curious about TaxSlayer and how much it costs? We’ll dive into that next.

How much does TaxSlayer cost: Products and pricing

TaxSlayer offers a variety of solutions for nearly every tax need and type of income. Here’s the breakdown of those plans and what they cost.

TaxSlayer Simply Free

As its name suggests, this plan is free to use and includes one federal return plus one state return. If you happened to move during the past year or worked in more than one state, filing an additional state return costs $36.

Besides the free federal and state return, the TaxSlayer Simply Free version also includes unlimited phone and email support. Because of the limited access to TaxSlayer’s software with the free option, it’s best for taxpayers who have a very simple tax situation, such as those filing a basic 1040 tax form.

TaxSlayer Classic

Starting at just $17, the TaxSlayer Classic also covers one federal and state tax return, with additional states costing $36 each.

Although it doesn’t include unlimited phone and email support, this plan could help you resolve unexpected IRS inquiries that come your way — for up to one year after you file. It also includes help finding potential tax credits and deductions. If your income comes from multiple places, or you need to file forms other than a basic 1040 form, this could be your cheapest option with TaxSlayer.

TaxSlayer Premium

Looking for more insight this year on how to file taxes? The TaxSlayer Premium plan might be a good option for you. Starting at $37, this plan includes everything in the Classic plan plus extra phone and online support when and if you need it. Not only do you get 24/7 unlimited access to tax professionals, but you’ll also have priority support — meaning you may be able to skip the long wait times on the phone.

If you can afford to pay a little extra for your tax returns this year, TaxSlayer Premium could be a worthy investment, especially if you’re worried about tax mistakes or want the option to ask a tax pro their opinion.

TaxSlayer Self-Employed

This final tier, which offers many of the same benefits as the Premium plan, is designed for anyone who has self-employment income, owns a small business, or is working as a freelancer. Starting at $47 for one federal and state return, this plan is specifically designed for the unique needs of those filing a Schedule C.

With helpful extras like 1099 and Schedule C support, plus additional tax tips, reminders, and resources, this plan is perfect for anyone who’s filing as a sole proprietor or business owner. Not only can this plan help you find and take advantage of potential tax credits and deductions, but it also comes with tax pro support to help you file with confidence.

Product Cost Best for...
TaxSlayer Simply Free Free (includes one federal and state return; additional states are $36 each) Simple tax situations (like those filing a 1040 form)
TaxSlayer Classic $17
(includes one federal and state return; additional states are $36 each)
Any tax situation
TaxSlayer Premium $37
(includes one federal and state return; additional states are $36 each)
Any tax situation, with extra phone and online support
TaxSlayer Self-Employed $47
(includes one federal and state return; additional states are $36 each)
Self-employed, freelancers, business owners, anyone filing a 1099 or Schedule C

How does TaxSlayer work?

Besides being one of the best tax softwares on the market, this DIY online tax program is also incredibly easy to use. Its intuitive platform also comes with expert support when you need it, including the option to speak with a tax professional with its free, premium, and self-employed plans.

Another reason we like TaxSlayer? It stands behind its product. Every plan comes with a maximum refund guarantee and a 100% accuracy guarantee, which means it takes responsibility for its built-in calculations and protocols (including any changes in tax laws). Should you run into any issues after you file as a result of its program, the company could reimburse you for any penalties or interest charges.

Some plans even include support in the event that you need audit assistance or audit defense. In the Classic plan, for example, you’ll receive IRS inquiry assistance for up to one year after filing your taxes with TaxSlayer. This means the company will work to help you resolve any IRS inquiries during that time. With the Premium plan, you’ll also receive IRS audit assistance. Under this plan, you’ll have access to IRS-certified tax professionals in the event that you’re audited within three years of filing your returns with TaxSlayer.

TaxSlayer pros and cons

TaxSlayer has quite a few pros and cons to consider. Here are some of the major ones.

Pros

  • Affordable plans for every budget and tax need
  • Tax filing from any device with the company’s mobile app
  • Free tax resources and information on tricky topics (like recent tax law changes) on the company blog and support site
  • Access to tax professionals during filing and afterward*
  • Help finding tax credits and deductions during filing*
  • IRS inquiry and audit assistance*
  • Specialized support and plan for freelancers and business owners*

*Note: These features are only available with certain plans.

Cons

  • Every plan has minor changes in its offerings; be sure to double-check that you’re getting the best plan for your needs
  • Prices include one federal and state return only; additional states cost $36
  • The free plan is meant for those filing a basic 1040 form

How to contact TaxSlayer

You can contact TaxSlayer via phone, online chat, or email. For phone support, you can reach the TaxSlayer support team by calling 706-922-6741. For email support, you can fill out this online form and expect a response within 24 to 72 hours. The online chat feature is available 24/7 after signing into your account.

The company also offers a mobile app for both iOS and Android devices.

FAQs about TaxSlayer

Is TaxSlayer free?

As its name suggests, the TaxSlayer Simply Free plan is free to use and includes one federal and state tax return. If you need to submit additional state returns, you’ll need to pay $36 per state.

Which is better, TaxSlayer or TurboTax?

Although both online tax services offer similar products, TaxSlayer tends to be slightly less expensive overall. TaxSlayer even offers a free plan for those with basic tax filing needs, and its most expensive plan starts at only $47.

How long does it take to get a TaxSlayer refund?

TaxSlayer refunds can vary just like a refund from any other tax filing software. But because the company allows you to e-file and directly deposits your refunds into your designated bank account, you can expect a faster refund than you’d get from other places.

What is the best tax preparation company?

There are a lot of good tax preparation companies out there including TaxSlayer, TurboTax, H&R Block, Jackson Hewitt, TaxAct, and Credit Karma. In order to find the best one for your needs, shop around and compare a few quotes before filing your taxes.

The bottom line

If you’re looking to file your tax returns online, the good news is that you have a ton of tax prep options. Although TaxSlayer is a convenient and affordable option to help simplify the filing process, it’s by no means the only one.

Before choosing an online tax return program that’s right for you, be sure to shop around and compare a few quotes. Make a list of your needs, and be sure they’re met with whatever plan and company you choose. Filing taxes online has never been easier, but it still pays off to do your research and find the right company and plan for your needs.

If you’re interested in learning how to manage your money better this tax season, check out our other resources on taxes.

TurboTax Benefits

  • America’s #1 brand in tax software
  • Searches a database of 350+ tax deductions
  • 100% accurate calculations