These are the Friendliest Costco Locations in America

Costco has some amazing employees, but which stores have the best?

Costco Wholesale store
Updated May 28, 2024
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Costco can be a great place to shop, and one of the great shopping hacks every Costco shopper should know is that its friendly employees are always available for members.

You may get a smile from the person working a sample cart or have a great experience checking out with a cashier.

So, if you want to get good and friendly service, check out these Costcos that were judged to be the friendliest, according to a survey by Finance Buzz.

10. Matthews, North Carolina

Gary L Hider/Adobe North Carolina USA shown on a road map

Members in Matthews gave their Costco a 9.3 out of 10 for its friendliness. One reviewer said the suburban Charlotte store has great prices and the staff is always nice when you walk in.

9. Grand Rapids, Michigan

SeanPavonePhoto/Adobe Grand Rapids Michigan USA Downtown Skyline

Grand Rapids members gave a round of applause to their Costco, which earned a 9.3 for friendliness.

The employees are always knowledgeable to get you what you need, according to one reviewer, and the gas station line isn’t bad if you’re trying to save money on gas at Costco.

8. Concord, California

Sundry Photography/Adobe freeway Interchange sign in east San Francisco bay California

The sun was shining in California with a bright and friendly Costco that earned a 9.3 in the Finance Buzz survey.

The staff was helpful in locating products and even loading them into the customer’s car, according to one reviewer after a recent trip to this Costco located northeast of San Francisco.

7. Indianapolis, Indiana

Alexey Stiop/Adobe Indianapolis

The Indianapolis Costco location on E. County Line Road picked up a 9.3 for friendliness. One first-time shopper at this store said it was an incredible experience and the staff was helpful and friendly throughout the store.

6. Jacksonville, Florida

SeanPavonePhoto/Adobe Jacksonville Florida USA city skyline

Of the 30 Costco warehouses in Florida, this location on the First Coast earned a sunny 9.3 for friendly employees.

One reviewer said there were plenty of staff members around to answer questions or direct you where you needed to go.

5. Cincinnati, Ohio

SeanPavonePhoto/Adobe cincinnati ohio usa

This one of 13 Ohio locations gained a 9.4 out of 10 for its friendliness. This warehouse has really helpful employees, including some who have been there for years, according to one reviewer.

4. Henderson, Nevada

rsgphoto/Adobe Henderson Nevada Vista 06

The Costco location in southwest Henderson picked up a 9.4 rating for friendliness. One guest called out Costco’s tire service for their excellent service and attention to detail.

3. Chico, California

Naya Na/Adobe Chico City Skyline and architectural landmarks

In Chico, Costco employees earned a 9.4 out of 10 for friendliness. One reviewer said she loves all the staff and cashiers who are helpful to her when she’s shopping.

2. Hawthorne, Califorinia

Tierney/Adobe aerial view of of a residential neighborhood in Hawthorne in Los Angeles

The Costco location in Hawthorne in the Los Angeles area grabbed a 9.5 for its friendly service.

One reviewer said this Hawthorne location is busy, but there are plenty of employees to help you and they are a great team.

1. Cumming, Georgia

Robert Hainer/Adobe skyline of downtown Atlanta Georgia from Piedmont Park

Perhaps it's the Costco southern charm that helped Cumming, northeast of Atlanta, earn a 9.5 out of 10 for friendliness.

It’s always a pleasure to shop here, according to one reviewer, who specifically called out employees in the vision and hearing center for being particularly helpful.

Bottom line

trongnguyen/Adobe Meat in cooler at Costco

Use your Costco card for good when you shop at these stores with the friendliest Costco professionals. And remember to use the best credit cards for Costco shoppers the next time you head out on a Costco run.

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Author Details

Jenny Cohen

Jenny Cohen is a freelance writer who has covered a bit of everything, from finance to sports to her favorite TV shows. Her work has been featured in The Wall Street Journal, USA Today, and