But despite the retailer’s great reputation, there might be times you are not satisfied with your purchase and want to return it.
So, to avoid foolish money mistakes, check out some important things you need to know about the Sam’s Club return policy.
Get a protection plan on all your appliances
Did you know if your air conditioner stops working, your homeowner’s insurance won’t cover it? Same with plumbing, electrical issues, appliances, and more.
Whether or not you’re a new homeowner, a home warranty from Choice Home Warranty could pick up the slack where insurance falls short and protect you against surprise expenses. If a covered system in your home breaks, you can call their hotline 24/7 to get it repaired.
For a limited time, you can get your first month free with a Single Payment home warranty plan.
Shipping charges won’t be refunded
Shipping an item back to Sam’s Club can be convenient, but the retailer will not refund shipping and delivery charges.
The only exception to this rule is if the return is due to Sam’s Club making a mistake or an item being damaged in transit.
Most online purchases can be returned to a store
Sam’s Club has a website where you can order items. Most items you purchase online can be returned to a store.
However, there are exceptions. Sam’s Club says an item’s product page will clearly state if the item cannot be returned to a store.
You can ship online purchases back to Sam’s Club
If you purchase something online and want to return it, you can simply ship it back.
If you do so, it is important to include accessories and packing slips that came with the package.
Shopping online has its perks. It's super convenient, but it can be time consuming to find the best deals. Instead of hunting for coupon codes (that don't always work!) and opening tons of browser tabs comparing prices, you can try Capital One Shopping.
Capital One Shopping makes saving money effortless. Just add the browser extension and when you check out, it'll scour the internet for coupon codes to help you save cash. And before you check out at 25+ major retailers, Capital One Shopping will notify you with a friendly pop-up if the item you're buying is available cheaper somewhere else.
Capital One Shopping is free to use and won't show you ads. Add it today and stop overpaying! 1
You can return most items at any time
Sam’s Club has a generous policy for most of the items you buy from the retailer.
You can return most things you buy from Sam’s Club at any time. However, there are some exceptions when it comes to specific items.
Check the Sam’s Club website for details. Or, call customer service at 888-746-7726 to speak to a member services associate who can answer any questions you might have before returning something.
Eyeglasses and hearing aids may have restrictions
Sam’s Club has some affordable options if you need eyeglasses and hearing aids.
However, check with your local Sam’s Club to find out what kind of restrictions it has on returns. Policies can vary from store to store.
Prescriptions can’t be returned
Sam’s Club has great prescription deals for members, especially for commonly filled prescriptions. Being a Sam’s Club Plus member can also get you additional benefits at the pharmacy.
However, it’s important to remember that prescription sales are final.
Ask your local store about alcohol returns
Sam’s Club locations may have policies that vary from place to place.
One of those policies is the ability to return alcohol purchases such as beer and wine. So, check with your local Sam’s Club to find out what its restrictions are.
There are time restrictions for returning some items
Not all of the items you purchase at Sam’s Club can be returned at any time. So, check for any restrictions, especially when it comes to big-ticket purchases.
For example, electronics and major appliances must be returned within 90 days of purchase. Cell phones must be returned within 14 days of purchase.
If you buy commercial heavy equipment through Sam’s Club, you have a 30-day return window.
Store purchases have to be returned to a store
If you purchase an item at a Sam’s Club store location, you must return it to the store.
There is no option to ship the item back to Sam’s Club.
Earn 2% cash rewards at grocery stores and Costco
Wells Fargo Active
(Rates and fees)
is a powerful rewards card that allows you to
unlimited 2% cash rewards on purchases
— including on groceries, even at warehouse stores like Costco.
New cardholders can also earn a one-time cash rewards bonus — $200 cash rewards bonus after spending $500 in purchases in the first 3 months!
If you’re looking for a powerful rewards card that offers an extended intro APR period, look no further, the Wells Fargo Active Cash ® Card checks that box too!
This card also offers an intro APR of 0% for 15 months from account opening on purchases and qualifying balance transfers (then 20.24%, 25.24%, or 29.99% Variable). Which is great for someone who wants a break from high interest rates, while still earning rewards.
The best part? There's no annual fee .
You don’t need a receipt
Sam’s Club prefers for you to have a receipt if you return an item. But if you don’t have a receipt, it’s not a deal-breaker.
It is best to keep your receipt in case you might want to return something. However, the retailer will do its best to accommodate a return even if you throw away or lose the receipt.
You can’t return gift cards
Buying gift cards at Sam’s Club can be a great shopping hack because the cards usually cost less than the face value. For example, you can purchase a Nintendo gift card worth $100 for just $89.98.
However, once you purchase a gift card at Sam’s Club, you cannot return it. Gift card purchases are final.
Sam’s Club is a good place to save money on any number of items. In most cases, it also has a generous return policy.
However, there are some rules you need to understand about returns before you purchase an item. Study the rules on this list so you keep more money in your bank account instead of wasting it on an item you cannot return.
Lucrative, Flat-Rate Cash Rewards
FinanceBuzz writers and editors score cards based on a number of objective features as well as our expert editorial assessment. Our partners do not influence how we rate products.
$200 cash rewards bonus after spending $500 in purchases in the first 3 months
Earn 2% cash rewards on purchases