LightStream Loan Review [2024]: Is This Online Lender Legit?

What is Lightstream?

LightStream is an online consumer lender headquartered in San Diego, California, and is a division of Truist Bank.

As an online lender, LightStream offers consumers a completely online application process. There are no paper applications, and customer representatives cannot accept applications over the phone, via fax, or email. I love this aspect because it means no lost paperwork and a fast application process.

You can apply, get approved, and sign your loan agreement from your computer or mobile device, and potentially receive funds the same day as your application if approved before the cutoff.¹ They are so confident in their loan process that they offer a $100 satisfaction guarantee.

Keep in mind that LightStream does not offer pre-approvals. This means they will pull your credit and not do a soft credit check as part of the application process. A new inquiry could drop your credit score a few points, even if you don’t accept the loan.

I’m not the biggest fan of this part because I like to have a few pre-approvals to compare. The good news is that you are not obligated to accept the loan offer. You can also apply with other personal loan lenders, like SoFi, which doesn’t require a hard credit pull for a quote.

Is Lightstream legit?

Lightstream has an A rating from the BBB, but its customer ratings are only 1.33 out of five stars. Many of the negative reviews are complaints about being denied and for poor customer service, while those who are happy with their experience rave about the ease and quickness of the entire process.

As we said earlier, LightStream is owned by Truist Bank, which is accredited with the Better Business Bureau (BBB), has an A+ rating, and is a legitimate bank with FDIC insurance.

What does Lightstream offer?

LightStream offers competitive rates and fixed-rate financing for borrowers with solid credit. They offer loans between $5,000 - $100,000, and borrowers can benefit from:

• Flexible repayment terms
• No fees
• No penalty for repaying your loan early

Lightstream offers a Rate Beat Program that ensures you get the lowest rates possible. If you receive a rate from another financial institution for the same loan terms offered by LightStream,

LightStream will offer a rate of 0.10 percentage points lower than the rate the competing lender offers. I like this because I always shop around for loans before deciding, so knowing I can negotiate is great.

Lightstream determines your interest rate by factoring in several factors, including loan purpose, loan term, loan amount, credit profile, and the payment method you select, and loan APRs start from 6.99% (as of 07/24/24).

How can you use LightStream loans?

Borrowers can use Lightstream or any personal loans for a variety of purposes including:

• Personal
• Auto
• Education loans
• Home improvement
• Recreation
• Family life
• Debt consolidation
• Aircraft loans

Apply Easily, Get Money Quickly

LightStream Benefits

• Finally, a loan that rewards your good credit
• Apply in minutes. Have funds in your account as soon as today¹

Compare Rates & Offers via AmONE’s website

How to qualify

Lightstream requires good to excellent credit, but they take it a step further and look at various factors, including:

• Credit history: A long, stable, and varied credit history is necessary to get approved at Lightstream. They don’t focus on your credit score alone but look at how you use your credit, pay your bills, and the types of accounts you carry.
• Proof of savings: Lightstream wants proof that you know how to save money, not just spend it. They look for things like savings accounts with large balances, investment, or retirement accounts. The more money you have saved, the better your chances.
• Low debt-to-income ratio: Borrowers should have a low amount of debt compared to their monthly income. Lightstream prioritizes borrowers who have little to no credit card debt.

Overall, they look for borrowers who can repay the loan beyond a reasonable doubt, with little to no risk of default.

How to apply

The Lightstream application process is similar to any other personal loan application process and has three simple steps:

1. Complete an online application
2. Review and accept your loan agreement if you like the offer
3. Receive your funds

When completing the application, you will answer questions about your identity, income, assets, and debts. You’ll also select the purpose of the loan and the amount you need to borrow. 

Before submitting your application, you’ll receive a range of interest rates and monthly payments to decide if you want to move forward with the application.

Alternatives to Lightstream

If you don’t meet the strict qualifying criteria Lightstream requires or want other options that don’t do a hard credit pull, here are a couple of good alternatives.

Upgrade

Upgrade offers personal loans up to $50,000 with no prepayment penalty.³ You can check your rate online with no obligation or hard credit check, and they fund loans within one business day of approval in most cases. 

The downside is that they charge a one-time origination fee deducted from your loan proceeds, leaving you with less money when you receive the funds.

Learn more in our Upgrade Personal Loan review

SoFi

SoFi offers personal loans from $5,000 to $100,000 with no prepayment penalty.⁴ Their application process takes only a minute or two, and there’s no impact on your credit score. 

Depending on when you get final approval, you may receive funds the same business day, and if you’re consolidating credit card debt, they’ll pay the credit card companies directly and reduce your rate by 0.25%.

Learn more in our SoFi® Loans review

FAQ

Bottom line

Lightstream targets borrowers with good credit and a low debt-to-income ratio. But it’s always best to do your due diligence and get quotes from several lenders to ensure you get the best personal loan for your needs.

The lack of fees and the ability to repay your loan as early as you want are great perks, but it’s important to compare the loan’s overall cost with a few other options to be sure you get the most affordable loan.

Learn More

No fees

Large selection of personal loans

Fast funding