United Financial Casualty Company Review [2024]: Commercial Insurance for Small Businesses

If you run a small business, such as a hauling company or food truck, standard auto insurance companies won’t have the necessary policies to protect you, your employees, and your business. United Financial Casualty Company offers commercial auto coverage for various businesses, plus business coverage options other companies don’t offer, like cyber insurance and inland marine insurance. However, the company is best for commercial auto insurance.

Although United Financial Casualty itself has an A+ (superior) rating with AM Best, its parent company, Progressive, doesn’t have the best customer reputation on platforms like Trustpilot and the BBB. This is important to consider since you’ll indirectly be doing business with Progressive if you get insurance with United Financial Casualty Company. I’d recommend this company to business owners needing specialized commercial auto insurance.

United Financial Casualty Company pros and cons

What is United Financial Casualty Company?

United Financial Casualty Company is a subsidiary of the Progressive Corporation that underwrites Progressive’s commercial auto insurance lines. It was founded in 1984 and is one of many business underwriters for the company. Progressive is the largest commercial auto insurer in the U.S. by market share.

United Financial Casualty received an A+ (superior) rating for financial strength from AM Best, an independent rating agency focused on the insurance industry. Progressive has also received an A+ rating for the same metric.

While Progressive typically ranks well in J.D. Power’s auto insurance satisfaction surveys, United Financial Casualty was not rated in J.D. Power’s 2024 U.S. Small Commercial Insurance Study.

Who is United Financial Casualty Company a good option for?

United Financial Casualty Company is a good option for small business owners who need specialized vehicle insurance coverage. We don’t recommend it for personal use, even if you sometimes earn money driving your car. For instance, if you drive your vehicle part-time for Uber or Lyft, you might be able to get coverage through your personal auto insurance company at an additional cost that could be lower than a separate policy.

You might consider a policy with United Financial Casualty Company if your vehicle is used only for business purposes — i.e., you wouldn’t drive your limousine to your kids’ soccer practice after conducting your business or use the company delivery truck to run errands.

United Financial Casualty Company is also a good choice if you have employees driving your vehicles or need additional business coverage, such as general liability and workers’ compensation. We only consider the company’s commercial auto insurance for this review.

What insurance does United Financial Casualty offer?

Through its relationship with Progressive, United Financial Casualty offers several types of commercial auto insurance, including van insurance and food truck insurance.

Commercial auto insurance

The most common commercial vehicles the company covers are:

• Business auto
• Tow truck
• Truck
• Van
• Dump truck
• Food truck

Commercial quotes usually include the following coverages:

• Liability: Coverage for property damage or bodily injury to others
• Physical damage: Combined coverage - collision, comprehensive, and fire and theft
• Medical payments: Coverage for medical expenses for you and your passengers
• Uninsured motorist: Coverage for medical bills and lost wages for you and your passengers if you’re injured by an uninsured motorist
• Hired auto: Liability coverage for business vehicles you rent, lease, borrow, or hire
• Non-owned coverage: Liability coverage for vehicles only used occasionally for business
• Any auto: Liability coverage for any additional vehicles you purchase during your policy term

Specialty coverage

You can also add specialty coverages to your insurance policy, such as pet injury coverage or motor truck cargo coverage.

United Financial Casualty also offers the following types of business insurance through its relationship with Progressive:

• General liability insurance
• Workers’ compensation insurance
• Contractors insurance
• Business owners policy
• Professional liability insurance
• Cyber insurance
• Liquor liability insurance
• Inland marine insurance
• Employment practices liability insurance
• Rideshare insurance
• Commercial property insurance (offered as part of a business owners policy)
• Excess and surplus insurance
• Employee pet insurance benefit
• Health insurance

How much does United Financial Casualty Company cost?

Trying to pull a sample quote from United Financial Casualty Company was hard without an established business since Progressive needs to determine risk to build a policy. You’ll need to request a quote over the phone to get an idea of how much your insurance will cost.

According to Progressive, these were the national average costs for its customers in 2023:

• $257 per month for commercial auto insurance for contractors, landscapers, and painters
• $270 per month for commercial auto insurance for business customers (e.g., cleaning services, restaurants, and shops)
• $767 per month for specialty tow truckers to $1,041 per month for transport truckers

How to get a quote

You can start by getting a free quote from the Progressive Commercial website (since the United Financial Casualty Company is a subsidiary). Once you see your rates, you’ll be able to make a payment and complete the sign-up process online. Keep in mind that you can't select United Financial Casualty Company as your underwriter — Progressive works with more than one subsidiary for its policies.

In addition to your payment information, you should have the following information on hand to get an accurate quote:

• Your USDOT number, if you have one
• Information about:
• Your business, such as how it’s structured
• The business owner, such as name, address, and date of birth
• Each vehicle covered in the policy, such as the VIN, make, and model
• Each driver covered in the policy, such as driver’s license number

It’s also possible to complete this process by phone by calling 1-888-806-9598.

How to cancel

You can’t cancel your commercial auto insurance policy with United Financial Casualty Company online, but you can do so at any time by phone, mail, or email. You’ll get a refund for any premiums you paid in advance. The easiest way to cancel is to call Progressive at 1-800-444-4487. You can also contact Progressive using this online form.

FAQs

Bottom line

Through its relationship with Progressive Commercial, United Financial Casualty Company offers a variety of insurance products to help small business owners protect their finances. You may be able to get a low rate from Progressive Commercial, and you can count on the company’s strong financial footing when you file a claim.

If you’re wondering how to lower your car insurance, the easiest way to save is by comparing quotes from different insurance companies. You could get quotes from individual insurance agencies, but you’ll save a lot of time and effort if you use the FinanceBuzz comparison tool to quickly compare quotes in one place.