One is a technology company that partners with Coastal Community Bank to offer unique banking services. Money held in accounts at Coastal Community Bank is Federal Deposit Insurance Corp. (FDIC) insured.
One aims to improve the financial lives of the families and individuals who use its service while avoiding negative environmental impacts. It does this by never using money held in its care to organizations that support exploration, mining, or production of oil, gas, and coal, as well as other environmental issues.
One quickly caught the attention of retail giant Walmart, which acquired the company in 2022. This move has positioned One to potentially reach Walmart's massive customer base, though it continues to operate as a separate entity.
One is a financial technology company, not a bank. Banking services are provided by Coastal Community Bank, Member FDIC.
Earn up to 5% cash back2and 4.35% APY3on Savings with eligible deposits. FDIC insurance through Coastal Community Bank.4
One Spend pocket basics
APY | None |
Minimum balance for APY | N/A |
Minimum deposit to open account | None |
Monthly maintenance fees | $0 |
ATM access | Yes, fee-free ATM withdrawals at Walmart. Also free at 55,000+ Allpoint Network ATMs with eligible deposits5 |
FDIC insured | Yes |
The One Spend pocket functions like a checking account but with a twist. Unlike traditional checking accounts, it allows you to create multiple sub-pockets for different spending categories. This feature can be particularly useful for budgeters who like to allocate their funds to specific purposes.
You can create custom virtual cards for each Spend pocket to make spending money easier. You can also send the number of an individual Spend pocket to someone to manage your account.
With the One Debit card, you can earn up to 5% cash back from select brands, including 3% cash back from Walmart.2 You can earn up to $50 each year with cash back from Walmart purchases.6
One Save pocket basics
APY | 4.35% (as of 10/10/24) on your savings if you receive at least $500 in direct deposits per month or maintain an account balance of $5,000 or more1 |
Minimum balance for APY | None |
Minimum deposit to open account | None |
Monthly maintenance fees | $0 |
ATM access | Yes, fee-free ATM withdrawals at Walmart. Also free at 55,000+ Allpoint ATMs with eligible deposits5 |
Transactions per month | Unlimited |
FDIC insured | Yes |
The Save pocket offers an impressive 4.35% (as of 10/10/24) APY, which is significantly higher what many other high-yield savings account offer. However, it's important to note that this rate is only available if you receive at least $500 in eligible direct deposits each month or maintain a total daily balance of $5,000 or more.
You can have up to three Save pockets based on different goals and even name the accounts. This can help you visualize your savings and give you another reason not to raid them.
One Pay Autosave pocket basics
One Pay Autosave is similar to the Save pocket, but the way you earn the higher APY is a little different. You can earn 4.35% (as of 10/10/24) APY on balances in the account up to $250,000 with eligible deposits.1
This feature helps you automate your savings. This can help you set aside money before spending it, which can make it a bit easier to save.
You can also turn on autosave with the One card. This feature automatically rounds up your purchases to the nearest dollar, sending the change to your Savings pocket.
One Debit card
As a One customer, you get a One Debit card. The debit card is directly linked to the One Finance app, allowing you to monitor your spending and financial status easily. You can lock and unlock your card within the app, set spending limits, and receive immediate transaction notifications.
The card offers features such as round-up savings — where spare change from purchases can be automatically deposited into one of your savings pockets — and cashback rewards on eligible purchases. (More on that in a moment.)
What we like about One
- Great APYs on Save and Pay Autosave: One offers above-average interest rates. You can earn 4.35% (as of 10/10/24) if you receive at least $500 in eligible direct deposits each month and/or have a total daily account balance of $5,000 or more on up to $250,000, and all other Savings balances will earn an APY of 1.00% (as of 10/10/24).1
- Earn rewards with the One Debit card: You can earn 3% cash back at Walmart, up to $50 every year, with eligible deposits.2 In order to qualify, you need to have at least $500 of eligible direct deposits into your account each month or maintain a balance of $5,000 or more.6
This is a unique feature. While it has a fairly low cap and some steps you need to take to qualify, every penny counts, and it adds up over time if you shop at Walmart frequently. You can also earn up to 5% cash back on select brands, though the amount varies depending on the merchant. Individual offer details can be found in the One app. - Customizable pockets: You can have several pockets with custom names to help you budget and save for specific purposes (e.g., a dream vacation, an emergency fund, and so on).
- No fees: Unlike many traditional banks, One doesn’t charge monthly fees.
- Early payday: You may get your paycheck up to two days early when you set up direct deposit.7 This feature has become something I look for in an account because getting my paycheck early really comes in handy.
- Overdraft protection: One offers overdraft protection of up to $200 to customers who have at least $500 in eligible direct deposits in the past 31 days.8
- Bill pay: One's bill pay feature allows you to manage and pay bills directly from the app easily. You can schedule one-time or recurring payments, track your payment history, and receive reminders to ensure bills are paid on time.
What One could improve
- Balance limits for APYs on save pockets: The higher APY is only available if you receive at least $500 in eligible direct deposits each month and/or have a total daily account balance of $5,000 or more, and only up to $250,000.
- No physical locations: One is an online-only technology solution and has no branches.
- Limited customer service hours: You can’t call customer service 24/7 as you may be able to with some larger institutions. Live chat is available 24/7, but phone support is only available on weekdays from 9 a.m. to 9 p.m. Eastern.
Who is One best for?
One is ideal for tech-savvy individuals who are comfortable with digital-only banking and are looking for a high-yield savings account combined with budgeting tools. It's particularly well-suited for:
- Those who want to earn a high interest rate on their savings
- People who struggle with budgeting and would benefit from built-in money management tools
- Users who prefer to handle all their banking needs through a mobile app
- Individuals who don't need to deposit cash frequently or visit physical bank branches
Who can open an account with One?
To open a One account, you must be at least 18 years old, have a mobile phone number, and be a U.S. citizen or permanent resident.
You must have a Social Security number or Individual Taxpayer Identification Number (ITIN) as well. To apply, you may need a copy of a government-issued photo ID or a utility bill.
Earn up to 5% cash back2and 4.35% APY3on Savings with eligible deposits. FDIC insurance through Coastal Community Bank.4
How to open a One account
One’s sign-up process is straightforward and can typically be completed in just a few minutes, provided you have all the necessary information on hand.
- First, you have to verify your mobile phone number via text message.
- Next, you provide your name, email, and physical address. Your address is where they will send your One card.
- You also need to provide your date of birth and Social Security number or ITIN.
You may be required to submit a copy of a government-issued photo ID or utility bill to verify your identity. One will also use a soft credit inquiry to verify your identity, which doesn’t impact your credit score.
Once approved, you’ll need to fund your One account. You can do this in many ways, including linking an external bank account, setting up direct deposit, mobile check deposit, wire transfer, and peer-to-peer payment services such as Cash App, Venmo, or PayPal.
One customer service
You can call One at 1-855-830-6200 Monday through Friday from 9 a.m. to 9 p.m. Eastern. You can also chat with One using the app or on your desktop. Live chat is available 24/7.
FAQs about One
Is One a legit bank?
One is not a bank itself. Instead, the company works with a legitimate banking provider, Coastal Community Bank. This bank is an FDIC member, which means up to $250,000 of your deposits are insured.
Does One deposit your paycheck early?
One may deposit your paycheck up to two days earlier than the scheduled payment date. This depends on several factors, including the timing of the payer’s deposit transmission as well as the type of payer transmitting the deposit.
One says regular paychecks that qualify as a direct deposit must be from a private company or another employer type to qualify. Other qualifying direct deposits include Social Security income, annuities, retirement payments, government salary, or other government payments such as unemployment payments.
How do you add money to your One card?
Your One card is a debit card that uses money from your pockets. You can add money to your One pockets using direct deposit, moving funds from an external bank, mobile check deposit, wire transfer, and apps such as Cash App, Venmo, and PayPal.
Your One card can access the money from pockets you choose by using the One app to assign the card to a specific pocket.
What bank does One use?
One uses Coastal Community Bank as its banking provider. Coastal Community Bank is a member-FDIC institution.
Alternatives to One
If One doesn’t seem like the best fit for you, here are two alternatives to consider.
Varo
Varo offers a bank account that’s available with no credit check. It also has no minimum balance and no monthly fees. Like One, you may also be able to get your paycheck early if you opt for direct deposit. If you apply for and open a Varo savings account, you could earn an APY of 5.00% (as of 6/14/24).9 You earn a higher rate with direct deposit.
…or read our full Varo review.
Acorns
Acorns is a saving and investing app that allows you to automatically save with Round-Ups.9 With Round-Ups, any purchases you make with a linked credit or debit card are rounded up to the nearest dollar, and the difference is invested in an Acorns Invest account.
Paid Non-Client Promotion
…or read our full Acorns review.
Bottom line
One offers an innovative approach to digital banking that combines high-yield savings with built-in budgeting tools. Its high APY on savings is among the most competitive in today's market, and the ability to create multiple pockets for different spending categories can be a game-changer for those struggling with budgeting.
However, the lack of physical branches and limited customer service hours may be drawbacks for some. If you're comfortable with online-only banking and are looking for a way to simplify your finances while earning a great interest rate, One is an excellent choice. But if you prefer more traditional banking features or need to deposit cash frequently, you might want to consider other options.
Ultimately, One shines in its ability to merge banking and budgeting seamlessly. For the right user, it could be a powerful tool for achieving your financial goals.