Cards That Still Offer Chase Price Protection & How To Use It

More consumers are searching for the best credit cards with cash back programs and high-value rewards. In fact, 61% of consumers are most interested in cash back features when considering a credit card, according to a study by Escalent (previously Market Strategies International).

As card issuers look to give cardholders what they want, conventional card benefits are losing ground. A recent example is Chase price protection, which was once offered across many of its card products.

How does Chase price protection work?

You can take advantage of price drops and get reimbursed the price difference when using Chase credit cards with price protection. The benefit is restricted to a 90-day window from your original purchase date.

If you purchase a Dyson vacuum for $500, for example, and the following month you see a print or online advertisement for the same vacuum priced at $300, you can file a claim to have the $200 difference reimbursed.

However, effective Aug. 26, 2018, Chase discontinued this benefit for a majority of its cards. Thankfully, though, there is still a credit card that offers the benefit.

Chase cards with price protection

Here is the only Chase card that still offers price protection.

*Purchases must be made with your eligible card to qualify. Price protection covers up to $2,500 per year on eligible claims.

Although Chase’s consumer cards, like the Chase Sapphire Reserve^®, no longer offer price protection, they still provide benefits, such as Chase purchase protection and extended warranty protection, that are useful to have.

What qualifies for Chase price protection

An item qualifies for price protection if it was bought in the U.S. and at least a portion of the purchase was put on your eligible card. Claims made within 90 days of the original purchase date may be reimbursed up to a maximum of $500 per item. The annual benefit limit is capped at $2,500 per account.

For price-drop advertisements, like cash-only, going-out-of-business, liquidation, and close-out sales, the protection coverage drops to $50 per purchase and $150 per year.

Chase price protection also applies to purchases made using rewards points earned by your account.

What doesn’t qualify for Chase price protection

Before submitting a price protection claim, keep in mind that not all purchases qualify for reimbursement. Purchases that don’t qualify include:

• Animals and live plants
• Motorized vehicles, like boats, cars, and their equipment and accessories
• Cell phone contracts
• Price-quote advertisements, and bids or final sales from non-auction sites
• Items returned to a store and layaway purchases
• Pre-owned, “as is,” or refurbished goods
• Items purchased for resale, professional, or commercial use
• Items purchased internationally
• Jewelry and antiques
• One-of-a-kind purchases, including special orders, custom goods, and tailored items
• Manufacturer or merchant rebates
• Perishables, services, and limited-life goods
• Price differences for shipping and handling fees, or sales tax
• Traveler’s checks, cash, tickets, and credit or debit cards

Advertisements that don’t qualify for Chase price protection include ads for flea markets, fire sales, limited quantity, seasonal, discontinued products, or auction sales.

How to submit a claim

To initiate a claim for Chase price protection, you’ll need to do the following:

1. Ensure the purchased item and price-drop advertisement meet the qualifications above, and the ad was published within 90 days of your original purchase.
2. Call the Chase Benefits Administrator at 1-888-880-5844 within 21 days of the ad’s date to request an official claim form.
3. Gather all the necessary documentation to submit with the claim form, including:
   • The original sales receipt
   • The original card receipt showing the purchase was made on your Chase card
   • The original printed or online advertisement showing the item, sale or advertisement date, price drop, and store name
4. Complete the claim form and include the supporting documentation within 45 days after first requesting the claim form.
5. Submit a claim online or mail the paperwork to the Benefit Administrator:

   Card Benefit Services
   P.O. Box 72034 Richmond, VA 23255

How will I be reimbursed?

If your claim is approved, your account will be reimbursed up to the portion of the purchase put on the card or up to the protection limit (whichever is less).

Claims will remain open up to 60 days after first initiating a claim. But any claim that can’t be substantiated within 81 days of the price-drop advertisement date will not receive payment.

Non-Chase cards that offer price protection

If your Chase card recently lost this benefit, you're on the hunt for the best rewards credit card that includes this, or you’re looking for other credit cards with price protection, here are a few options to consider.

• Capital One Savor Cash Rewards Credit Card¹

• Wells Fargo Visa Signature® Card

Frequently asked questions