Citizens Bank Is Closing These 15 Branches in 2025 (Is Yours on the List?)

Citizens Bank is one of the financial institutions to close branches across the country.

The company is following other banks, such as Bank of America, Capital One, PNC Bank, TD Bank, and U.S. Bank, which have decided to close branches and downsize their locations in the United States.

Your local branch could be one of the Citizens Bank locations getting closed. Check this list to see if you need to do business or open a new account with another bank.

Massachusetts:

• 1025 Truman Parkway, Hyde Park (will be converted to a kiosk with ITM)
• 535 Trapelo Road, Belmont
• 248 Middlesex Turnpike, Burlington
• 70 Pulaski Blvd., Bellingham (will be converted to a kiosk with ITM)

Michigan:

• 7000 Monroe Blvd., Taylor
• 200 Merriman, Westland
• New Hampshire:
• 122 Northeastern Blvd., Nashua
• 7450 Broadview Road, Parma

Pennsylvania:

• 2497 Aramingo Ave., Philadelphia
• 4570 Fifth Ave., Pittsburgh
• 4 South Baltimore St., Dillsburg
• 712 Washington Road, Pittsburgh
• 200 Tarentum Bridge Road, New Kensington (will be converted to a kiosk with ITM)
• 8345 Ridge Ave., Philadelphia

Rhode Island:

• 275 Newport Ave., Rumford

These 15 locations are all set to close by the end of January and join other branches that have already shuttered, leaving customers without a place to build wealth. But which ones have closed in 2024? Here's where customers no longer have access to a Citizens Bank.

• 560 Commonwealth Ave., Boston
• 129 Samoset Street Suite 1, Plymouth
• 390 Washington St., Wellesley
  
• 455 Main St., Wilbraham

Massachusetts has the second-highest number of Citizens Bank locations, with 192 branches, which may be why it will see multiple closures.

Boston, in particular, had 16 branches before the closure of the Commonwealth Avenue location. The Plymouth location was converted to a kiosk with ITM to continue to serve customers.

• 19307 Mack Ave., Grosse Pointe Woods

The Grosse Pointe Woods location is the only Citizens Bank branch out of 68 branches in Michigan to close so far.

Customers who frequent the Grosse Pointe Woods can go to the nearby Citizens Bank branch in Grosse Pointe, which will remain open.

• 605 Mast Road, Goffstown
• 199 State Route 101, Manchester

New Hampshire residents have two fewer locations for in-person banking.

The Goffstown branch is the only one in that city, leaving the town without a Citizens Bank branch, while Manchester’s branch loss still leaves four branches in the city.

• 999 Hwy 36, Atlantic Highlands
• 4255 US Highway 9, Howell
• 669 Whitehead Road Extension, Lawrenceville

The Citizens Bank branches that closed in April are part of a long list of bank branches that have shut down in New Jersey.

The state has also lost branches for Bank of America, Fulton Bank, TD Bank, and Wells Fargo.

• 257-15 Union Turnpike, Glen Oaks (Relocating in January 2025)
  
• 7200 Niagara Falls Blvd., Niagara Falls

The Niagara Falls location closed in January but was converted to a kiosk with ITM. In February, the company shut down a branch in nearby Hamburg.

Citizens Bank also converted three branches to Citizens Express locations. These locations have ATMs with virtual assistants to help out with other transactions.

• 3979 Medina Road, Akron
• 115 Tommy Henrich Drive NW, Massillon
• 3875 Massillon Road, Uniontown

The Akron branch closing is the latest in the greater Cleveland area.

Since 2020, the area has seen more than 150 bank branches close, with Huntington National Bank having the highest number of closures.

During that time, Huntington closed 70 branches compared to only nine branches by Citizens Bank.

• 4265 Buffalo Road, Erie
• 5142 State Route 30, Greensburg
• 48 West Road, Newtown
• 39 Leopard Road, Paoli
• 11000 Roosevelt Blvd., Philadelphia
• 5301 Grove Road, Pittsburgh
• 153 West Orange St., Shippensburg
• 824 Street Road, Warminster

Pennsylvania has the most Citizens Bank locations, which may explain why it has been targeted with the most closures.

Eight of the 233 branches have closed down, with two in the Pittsburgh area.

The Erie location was relocated from an in-store branch to a traditional location nearby at 4430 Buffalo Rd in May. The Greensburg, Philadelphia, and Pittsburgh branches were converted to a kiosk with ITM.

Citizens Bank is not alone. Other financial institutions have shut down branches throughout the country for various reasons. Some states are being hit harder than others.

PNC Bank, for example, has also closed branches in Pennsylvania. The banking company has closed more than 20 branches in 2024, four of which are in the Keystone State.

So why the trend in bank closures? One of the biggest reasons is online banking.

Customers are moving more of their banking needs online, such as depositing checks, reviewing account balances, and more. That means some banks don’t need as many brick-and-mortar locations anymore.

The pandemic also sped up the process of customers going online to do their banking while banks were closed for in-person deposits and meetings, pushing users to do their banking on a bank’s website.

It can be difficult if your local bank branch closes, but there are still options to build wealth, such as with high-yield savings accounts.

You can also check online to see if you can find the best rewards credit cards through your bank so you can find other ways to earn extra perks or points.