Hilton Connecting Rooms: Your Long-Awaited Solution for Family Hotel Stays

The new Hilton connecting rooms feature makes it easy to plan and schedule your upcoming group stay with friends or family. See how it works.
Last updated Aug 27, 2021 | By Ben Walker | Edited By Jess Ullrich
Family arriving at hotel

FinanceBuzz is reader-supported. We may receive compensation from the products and services mentioned in this story, but the opinions are the author's own. Compensation may impact where offers appear. We have not included all available products or offers. Learn more about how we make money and our editorial policies.

If you’ve ever traveled with friends or family, you may have wondered how it’s possible to get accommodations that keep everyone close by so you can enjoy your time together. Vacation rental units can make this easy, but you might prefer staying at a hotel to take advantage of certain benefits. But requests for adjoining rooms at hotels have never been guaranteed — until now.

Hilton connecting rooms are a new feature that allows guests to search for and book adjoining rooms at Hilton-branded hotels. This feature has been missing from hotel search functionality until now, and it will likely be welcomed by families and large groups worldwide. Let’s see how it works.

In this article

How Hilton confirmed connecting rooms work

It’s generally easy to book a hotel room through any of the major chains, including Hilton. But families and group travelers often run into an issue that solo travelers and couples might never encounter. Specifically, how are you supposed to book two or more rooms that are connected?

If you’ve stayed in hotels, it’s not uncommon to find a door in your room that seemingly leads into the wall of your main area. This likely means your room connects to another hotel room, which may or may not be occupied by another guest. You probably don’t want to interact with a stranger in your personal space, so ensuring that the connecting door is shut and locked properly makes sense.

But for families and other groups, you might welcome the idea of having two adjoining rooms. This could give separate but connected rooms for families or groups of friends, and offer a convenient way to spend time together. However, most hotels don’t have a guaranteed booking option for adjoining rooms, even though many hotel guests want the option.

“Research shows that nearly half of travelers booking trips together consider connecting rooms to be important. As families and friends begin to reunite, reconnect and travel again, we anticipate that need will only grow stronger,” said Chris Silcock, Hilton executive vice president and chief commercial officer, in a Hilton connecting rooms press release.

Fortunately, Hilton spotted the issue with adjoining rooms and has moved to remedy the problem by creating a feature in its booking process that lets you search for connected rooms through the website or Hilton Honors mobile app.

The idea for Hilton connecting rooms came directly from guest feedback on booking experiences. This includes guests who would request adjoining rooms and then follow up multiple times to confirm their request, but ultimately be told they would have to confirm at check-in. In many cases, this meant the guests didn’t get connecting rooms and started their hotel stay on a sour note.

The Motto brand of hotels took this feedback and created the idea of Confirmed Connecting Rooms by Hilton, which has spread from one Hilton brand to all Hilton brands. However, Motto’s take on the concept is more extensive. It provides guests the option to book, in some cases, up to nine connecting room configurations.

How to book a Hilton connecting room

Although having a Hilton connecting rooms feature is good news all around, it’s also nice to see how easy it is to book. After all, new features aren’t so helpful if their usability is low. But that’s not the case here. Hilton makes the process simple, requiring only four straightforward steps to book connecting guest rooms.

Here’s how to create a new booking:

1. Choose your dates, number of rooms and guests, and destination

2. Select the “Connecting Rooms” option

3. Select a hotel with your desired rate

4. Select your rooms and book your stay

Keep in mind that when you select the connecting room option, you might see the number of available hotels go down. This is likely because certain hotels don’t have connecting rooms, or they don’t have connecting rooms available on the dates you chose.

In addition, you get the option to choose the type of room you want for both the primary room and each connected room. But the connected room options will likely depend on what kind of room you choose for the primary room. For example, if you choose a primary room with double beds, the adjoining room might only have the option for double beds as well. However, if you play around with the options at the hotel you’re looking at, you might find some different configurations that work better for you.

And don’t forget, you can book Hilton connecting rooms with either cash or points. This opens up great opportunities for booking award nights for your entire group, especially if you use some of the best travel credit cards. For more details on booking connecting rooms with Hilton Honors points, check out the connecting rooms FAQs.

Which credit cards can help you earn free nights at Hilton properties?

To help discount and enhance your Hilton travel experiences, compare credit cards that offer travel rewards and benefits. Here are some of the best options for Hilton hotel stays.

Card name Welcome bonus Annual fee Travel perks
Hilton Honors American Express Surpass® Card Earn 130,000 Hilton Honors Bonus Points after spending $2,000 on purchases in the first 3 months $95 (waived first year) (See rates and fees) Terms apply
  • Gold status
  • Free annual weekend night after $15,000 in spend
  • 10 annual visits with Priority Pass Select
  • Select benefits require enrollment
Hilton Honors American Express Aspire Card Earn 150,000 Hilton Honors Bonus Points after spending $4,000 in the first 3 months $450 (See rates and fees) Terms apply
  • Diamond status
  • Free annual weekend night
  • Second free annual weekend night after $60,000 in spend
  • $250 Hilton Resort credit
  • $250 airline fee credit
  • Priority Pass Select
  • Select benefits require enrollment
The Platinum Card® from American Express Earn 100,000 Membership Rewards points after spending $6,000 in the first 6 months, plus 10x points on eligible purchases at restaurants worldwide and when you Shop Small in the U.S. (up to $25,000 in combined purchases during your first 6 months) $695 (See rates and fees)
Terms apply
  • Over $1,400 in annual credits
  • Hilton Honors Gold status
  • The Centurion Lounge
  • Priority Pass Select
  • Select benefits require enrollment

Hilton Honors American Express Surpass Card

The Amex Surpass offers 12X points when spending directly with an eligible Hilton hotel or resort; 6X points on purchases at U.S. restaurants, U.S. supermarkets, and U.S. gas stations; and 3X points on all other eligible purchases.

With this earning potential and the welcome offer, you have the opportunity to earn more than enough points for award nights at Hilton properties. In addition, the Amex Surpass also provides automatic Gold status and a free annual weekend night after spending $15,000 in a calendar year.

For more details, check out our Hilton Honors Surpass Card review.

Robust Welcome Offer

Intro Offer

130,000 Hilton Honors Bonus Points

Annual Fee

$95

Rewards Rate

up to 12X points

Benefits and Drawbacks

Benefits

  • Earn 130,000 Hilton Honors Bonus Points after spending $2,000 on purchases in the first 3 months
  • 12X points at participating Hilton hotels and resorts
  • Free weekend night reward stay after spending $15,000 in a calendar year
  • No foreign transaction fee
  • $95 annual fee. Terms apply.

Drawbacks

  • Has annual fee
  • No intro APR
  • No free anniversary night
Card Details
  • Earn 130,000 Hilton Honors Bonus Points after spending $2,000 on purchases in the first 3 months
  • 12X points when spending directly with an eligible Hilton hotel or resort; 6X points on purchases at U.S. restaurants, U.S. supermarkets, and U.S. gas stations; and 3X points on all other eligible purchases
  • Terms apply

Hilton Honors American Express Aspire Card

The Amex Aspire is one of the best hotel credit cards available. It offers 14X points on eligible purchases within the Hilton portfolio, 7X points on qualifying travel purchases made directly with airlines/select car rental companies or Amextravel.com, 7X points at U.S. restaurants, and 3X points on all other purchases.

The welcome offer and bonus categories could put you well on your way to earning enough points for award stays. You also get a free weekend night award each year and the opportunity to earn another if you spend $60,000 in a calendar year. Plus, all cardmembers get automatic Diamond status.

For more details, check out our Hilton Honors American Express Aspire Card review.

Fabulous Rewards for Hilton Fans

Intro Offer

150,000 Hilton Honors Bonus Points

Annual Fee

$450

Rewards Rate

up to 14X points

Benefits and Drawbacks

Benefits

  • Earn 150,000 points after spending $4,000 in the first 3 months
  • 14X points on eligible Hilton purchases
  • $250 in annual Hilton Resort credits
  • No foreign transaction fees
  • $450 annual fee. Terms apply.

Drawbacks

  • High annual fee
  • Best for frequent Hilton travelers
Card Details
  • Earn 150,000 Hilton Honors Bonus Points after spending $4,000 in the first 3 months
  • 14X points on eligible purchases within the Hilton portfolio, 7X points on qualifying travel purchases made directly with airlines/select car rental companies or Amextravel.com, 7X points at U.S. restaurants, and 3X points on all other purchases
  • Terms apply

The Platinum Card from American Express

The Amex Platinum offers 5X points per dollar spent on eligible airfare (on up to $500,000 per calendar year, after that 1X) and eligible hotel purchases, and 1X points per dollar on all other eligible purchases. Although these bonus categories might not seem helpful for Hilton award stays, this card allows you to transfer Membership Rewards points to your Hilton Honors account.

If you think about the points you could earn from the welcome offer and the earning categories, it’s a large amount that can go toward Hilton award nights. Plus, you also get automatic Hilton Honors Gold status with the Amex Platinum.

For more details, check out our American Express Platinum review.

Best Luxury Travel Benefits

Intro Offer

100,000 Membership Rewards points

Annual Fee

$695

Rewards Rate

up to 5X points

Benefits and Drawbacks

Benefits

  • Earn 100,000 Membership Rewards points after spending $6,000 in the first 6 months
  • 10X points at restaurants worldwide and when you Shop Small in the U.S. (up to $25,000 in combined purchases, during your first 6 months)
  • 5X points on eligible flights and hotels
  • $200 hotel credit, $240 digital entertainment credit, $200 in Uber Cash, $300 Equinox credit, $200 airline fee credit
  • Access to Centurion and Priority Pass airport lounges
  • Select benefits require enrollment.
  • $695 annual fee. Terms apply.

Drawbacks

  • High annual fee
Card Details
  • Earn 100,000 Membership Rewards points after spending $6,000 in the first 6 months, plus 10x points on eligible purchases at restaurants worldwide and when you Shop Small in the U.S. (up to $25,000 in combined purchases during your first 6 months)
  • 5X points per dollar spent on eligible airfare (on up to $500,000 per calendar year, after that 1X) and eligible hotel purchases, and 1X points per dollar on all other eligible purchases
  • Terms apply

FAQs

Can you book a Hilton connecting room through Expedia?

You might have the option to request a Hilton connecting room through Expedia, but the only guaranteed option is booking through Hilton.com or the Hilton Honors app.

Do Hyatt and Marriott offer connecting rooms?

Certain Hyatt and Marriott hotel brands might have connecting rooms available, but there’s currently no option to reserve and confirm these rooms online. This means you aren’t guaranteed to get connecting rooms with Hyatt or Marriott even if you request them in advance.

Can Hilton guests use Digital Key for connecting rooms?

Yes, Hilton guests can use Digital Key for connecting rooms. However, Digital Keys can only be accessed through one device, so you would likely need to request additional physical keys at check-in.

Bottom line

Historically, it’s been difficult to get a guarantee when trying to book connecting rooms at hotels. But Hilton has added a seemingly simple feature to change the travel-planning game. With Hilton connecting rooms, you have the freedom to search for and book adjoining rooms with Hilton properties worldwide.

This should come as a welcome surprise for anyone who typically travels in groups, whether it’s with friends or family. However, it still may not be of much use if you prefer Hyatt or Marriott vs. Hilton. But for the frequent Hilton traveler, it’s another reason to stick with this global hotel chain.

Robust Welcome Offer

Intro Offer

130,000 Hilton Honors Bonus Points

Annual Fee

$95

Rewards Rate

up to 12X points

Benefits and Drawbacks

Benefits

  • Earn 130,000 Hilton Honors Bonus Points after spending $2,000 on purchases in the first 3 months
  • 12X points at participating Hilton hotels and resorts
  • Free weekend night reward stay after spending $15,000 in a calendar year
  • No foreign transaction fee
  • $95 annual fee. Terms apply.

Drawbacks

  • Has annual fee
  • No intro APR
  • No free anniversary night
Card Details
  • Earn 130,000 Hilton Honors Bonus Points after spending $2,000 on purchases in the first 3 months
  • 12X points when spending directly with an eligible Hilton hotel or resort; 6X points on purchases at U.S. restaurants, U.S. supermarkets, and U.S. gas stations; and 3X points on all other eligible purchases
  • Terms apply

Author Details

Ben Walker Ben Walker is a credit cards and travel writer at FinanceBuzz who loves helping others achieve their travel goals through financially-sound decisions. For nearly a decade, he has been using credit card points and miles for the sole purpose of traveling the world. Ben has been featured in The Washington Post, MSN, Debt.com, and Finder.com.