Lexington Law Review [2024]: Expensive but Thorough Credit Repair Services

What credit repair services does Lexington Law offer?

Credit repair companies like Lexington Law fight errors on your credit report by disputing them directly with the credit bureaus. Ideally, removing these inaccuracies will help improve your credit score, but credit repair companies can’t guarantee you’ll see results. According to the company, most clients spend six months working with them and see their score go up 40 points, on average.

Lexington Law offers one plan, which provides a range of services designed to help protect and improve your credit, including:

• Credit report analysis
• Correspondence with credit scoring agencies and creditors
• Credit report and FICO® Score monitoring
• Identity theft insurance

Lexington Law’s features also include:

• InquiryAssist, which keeps track of every hard inquiry an outside company, such as a lender, pulls on your behalf. Because too many hard inquiries can lower your credit score, this service works to help you track and potentially remove hard inquiries that are unauthorized.
• Report Watch Alerts, which is a tool that tracks ongoing changes in your credit score. This tool also categorizes these changes into good, bad, or neutral, and sends alerts to you whenever one occurs.

The company also provides “focus tracks,” which concentrates efforts on a particular event that may have affected your credit, such as:

• Divorce
• Student loans
• Identity theft
• Military service
• Medical billing
• National emergency

Lexington Law plan basics

The company offers one plan, which costs $139.95 per month (as of September 6, 2024) and is charged to a credit card or bank account. If your card is declined or the payment doesn’t go through, you may be charged a late fee of up to $19.95. Compared to other credit repair companies, Lexington Law is generally more expensive.

Plan discounts

If you choose to work with Lexington Law, you may be eligible for one of their discounts, which include:

• 50% off the first month for veterans and active military
• One-time 50% discount when both you and your spouse sign up

An overview of Lexington Law

Lexington Law is a credit repair firm that was started in 2004. Since then, the company has represented more than 10 million clients. In 2023, Lexington Law Firm clients had over 2 million items removed from their credit reports. Headquartered in Salt Lake City, Utah, the company serves customers in nearly all 50 states, with the exception of Oregon. 

Lexington Law was involved in a $3.1 billion lawsuit first brought by the Bureau of Consumer Financial Protection (CFPB) in 2019. In 2023, the district judge ruled in favor of the CFPB's motion that Lexington Law was in violation of the Telemarketing Sales Rule (TSR). Since then, Lexington Law has also been prohibited from telemarketing its credit repair services for 10 years, so only confirmed clients can speak with the company over the phone.

What we like about Lexington Law

• Mobile app: With access to both iOS and Android apps, Lexington Law customers can easily track the progress of their disputes and any changes in their credit score.
• Discounts: You may be eligible for a military or household discount when signing up for a plan with Lexington Law.
• Easy cancellation policy: According to Lexington Law, most customers stick with the company for six months. But if you decide you no longer need its services, you can cancel your plan at any time.

What Lexington Law could improve

• Not BBB accredited: In addition to not being an accredited BBB business, Lexington Law’s BBB customer reviews are being updated and do not appear on the Better Business Bureau website, making it tougher to gauge other customers’ experience with the firm.
• No satisfaction guarantee: Unlike other credit repair companies, Lexington Law doesn’t offer any sort of satisfaction guarantee. This means you could go several months using its service without seeing any changes, and then be unable to get your money back. Other companies do offer satisfaction and/or money-back guarantees.
• Expensive: Compared to other credit repair companies, the plans provided by Lexington Law are more expensive.

What Lexington Law customers are saying

Although some Lexington Law customers remain happy with the services provided by the company (you can see customer reviews on the Lexington Law website), the Consumer Financial Protection Bureau received 78 complaints about John C. Heath, Attorney at Law, PLLC, (d/b/a Lexington Law) in 2023. On TrustPilot, the company received 2.5 stars out of 5, with 69% of 575 reviews being five-star reviews and 24% being one-star reviews.

As always, be sure to do your own research and due diligence before working with any credit repair company to decide what’s best for you. If you are experiencing financial difficulties and problems with how to manage your money, you want to make sure the money you’re paying a credit repair company is going to good use.

What to consider before hiring a credit repair service

Before you sign on with a credit repair company, make sure they’re going to be a good match for your needs and budget. Here are the most important points to consider as you’re evaluating companies:

• Analyze their services: What exactly will the company do or provide to help you? Some companies offer a wide range of services, including identity theft protection, while others may only offer direct contact with credit agencies.
• Cost: What is the pricing structure and cost of each company’s services? Remember, federal law prohibits legitimate credit repair companies from charging you in advance.
• Timeline: How long, on average, does the company expect the process to take?
• Reputation: Have other customers had a positive or negative experience with the company, and why? Is the company accredited by the BBB, and does it have a track record of good customer service? Look for reviews from customers who have used the service.
• Guarantee: While credit repair companies can’t guarantee that you’ll receive a particular credit score, they are permitted to guarantee your satisfaction with their services. You may prefer a company that offers a money-back guarantee on its offerings.

Alternatives to Lexington Law

If Lexington Law isn’t the right fit for your credit repair needs, consider other options:

• Credit Saint
• Safeport Law
• The Credit Pros
• The Credit People
• Sky Blue Credit Repair

FAQs

Bottom line

When it comes to credit repair services, you have a lot of options at your fingertips. You could work toward repairing your credit score yourself or you could hire one of the best credit repair companies to do it for you. Either way, it’s never been easier to fix errors and disputes that are dragging down your credit score.

Lexington Law offers one premium package with a suite of services designed to help repair your credit But the company also has several noteworthy marks against it. Be sure to do your own research before hiring any credit repair agency, including this one.

Disclaimer: All rates and fees are accurate as of September 6, 2024.