Chase 5/24 Rule Explained - Everything You Need to Know (2017)

If you’re wondering, “What is the Chase 5/24 rule I keep hearing about?”, you’ve come to the right place.

The Chase 5/24 policy is an unofficial rule limiting the number of cards people can sign up for to 5 cards within a 24 month period, no matter what their credit score is. This rule applies to all new card accounts opened in the past 24 months – not just Chase cards.  

In other words, if you've opened 5 or more cards in the past two years, chances of getting approved for a new Chase card are pretty slim until your existing card accounts have matured past 24 months. 

Thankfully, there is a silver lining: not all Chase cards are affected by this rule, which we'll get into a little further down.

5/24 Simplified: if you’ve signed up for 5 new accounts in the past 24 months, your chances of being approved for a Chase credit card within that time period are slim to none.

Chase 5/24 = ‘5’ new accounts reported on your credit report in the past ‘24’ months

Is this a new rule?

Nope, not new. Not official either, though. Back in 2015, reports began surfacing that Chase credit card applications were being automatically denied due to applicants having 5 or more new credit card accounts opened over a 24 month period. It seemed to only affect cards that participated in the Ultimate Rewards Program, and while some reported having success despite being over the rumored “magic” number, most applicants over 5/24 were denied.

Again, it was unofficial, but rumors were swirling.

Then, in May 2016, new requirements made it pretty clear that the rule had expanded to include Chase co-branded cards and business credit cards (noted below). At the time of writing, Chase still hasn’t published anything formal about this policy, but it’s interesting following the evolution of it.

What You Should Know About 5/24

Besides the general definition and history of the rule, there’s still a lot to understand about it. We dug a little deeper to find out

  • how Chase defines a new account,
  • what cards are affected by 5/24,
  • what cards are not affected by 5/24 (and why they’re exempt),
  • how to figure out if you’re over 5/24,
  • ways to get around the 5/24 rule,
  • and some FAQs based on the questions we receive the most.
  • How Chase Defines “New Account”

Chase counts all new accounts on your report – not just Chase accounts – which is an important distinction. It’s also probably why a lot of the advice you’ve come across encourages you to prioritize signing up for Chase credit cards first.

As an example, let’s say you’ve applied and were approved for 2 Bank of America cards, 1 Discover card, and 2 American Express cards within a 24 month window. Based on how Chase defines a new account, you’d likely be denied if you applied for a Chase card (affected by this rule) because you would be over 5/24.

New accounts are reported to all 3 nationwide credit bureaus, so it doesn’t matter where Chase pulls your credit report from – they’ll find it.

Another silver lining: new accounts do not include applications that are denied since they aren’t reported. No one wants to be denied for a card, but if it happens, it’s good to know it won’t show up on your credit report.

Authorized users: If you’re an authorized user on an account, it will show on your credit report and Chase will count it towards the 5/24 rule. You may, however, be able to get an exemption by calling the reconsideration line and convincing one of the representatives to let it slide. More on that later.

Cards affected by the 5/24 rule

While there’s no official list of cards subject to 5/24 (it’s an “unofficial” policy after all) the following cards are affected based on data from the travel rewards community.

Cards NOT affected by the 5/24 rule

Again, not an official list, but the following cards are not currently affected by the Chase 5/24 rule. From the research we’ve done, our guess is it could be because these cards don’t have business versions available, but even that is uncertain since Marriott does, in fact, have a business credit card that isn’t affected.

Chase 5/24 Rule Exemptions

If you’re over 5/24 and looking for a way around to get around this rule, you’re in luck – here are a few known exemptions. Note: there are no guarantees that any of these exemptions will work (but it could be worth a try).

‘Selected For You Offers’

Log into your Chase account and expand the menu in the top left corner to see ‘Your Offers.’

In Branch Offers

If you’re at a Chase branch and told (without prompting) that you’ve been pre-approved for a credit card, you may be able to get approved in branch, thus getting around 5/24.

In Branch BRM Paper Offers

‘BRM’ stands for Business Relationship Manager and not every branch has one. If a BRM submits a paper application for a business credit card on your behalf, you may be able to get approved since the application will be handled by a department that doesn’t deny applications based on the 5/24 rule.

Targeted Offers in the Mail

Don’t throw away that “junk” mail! If you receive an invitation offer in the mail (with your own unique invitation code), you may be able to bypass the 5/24 rule.

Taking a Chance

Even with the odds stacked against you, there’s technically nothing stopping you from applying. As you can probably guess, chances of being approved are slim, but some people have had success with it. For example, those at 4/24 who applied for 2 cards on the same day, one right after the other.

Authorized Users

If you’re over 5/24 due to being an authorized user on 1 of your 5 new accounts, you may be able to speak with a credit analyst to plead your case by calling the reconsideration line. As a heads up, you’ll likely need to close the authorized user card and request it be removed from your report. This process can take anywhere between 60-90 days and you’ll want to follow up with the creditor once they have updated their records.

What if I’m a Chase Private Client (CPC)?

As of late 2016, being a CPC doesn’t allow you to bypass the 5/24 rule.

Chase 5/24 Rule Q&A

How do I know if I’m under 5/24?

The best way to know for sure if to review your credit report. Credit Sesame provides it for free.

Otherwise, by doing a little simple math.

Ex 1. If today is 5/31/17 and you literally count back 24 months, your 5/24 start date would be 6/1/15

Ex 2. If today is 9/18/17 and you count back 24 months, your 5/24 start date would be 9/18/15

Will closing an account help if I’m over Chase 5/24?

No – the account will still have been opened in the past 24 months, so it counts. 

Possible workaround: Some have reported being granted an exemption if the account closed was an authorized user account that pushed them over 5/24. Again, no guarantees, but it may be worth calling the reconsideration line to discuss with a Chase representative. 

What is the contact information for the Chase Reconsideration line?

For personal cards: 1-888-270-2127

For business cards: 1-800-453-9719

What if Chase shows me a banner offer in the Chase app – can that bypass the rule?

Good looking out(!), but no.

If I’m at 4/24 and apply for two new cards on the same day, one right after the other, can I get approved?

It’s possible, but there are no guarantees.

Does Chase count store cards?

Depends. If the card can be used outside that specific store, Chase will count it (since it uses a payment network like Visa, Mastercard, Discover, or American Express). Otherwise, it probably won’t be counted.

Does Chase count auto loans?

No definitive answer, but we assume no since auto loans aren’t bank cards.

Does Chase count home loans and/or mortgages?

No definitive answer, but we assume no since home loans and/or mortgages aren’t bank cards.

Does Chase count student loans?

Maybe. Similar to the loans above, student loans aren’t bank cards (I hear you) but some have reported being denied due to their student loans being counted as part of the 5 new accounts.

Does Chase count charge cards?

Yes – If it’s affiliated with a bank, Chase will count it.

If I’m over 5/24 and none of the exemptions (above) are applicable to me, what can I do?

1) Wait until your accounts have been opened for longer than 24 months, 2) apply for a card that isn’t affected by 5/24 (see list above).

Did we answer your question(s) about the Chase 5/24 rule? Share your thoughts with us in the comments below!

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